![]() ![]() To ensure that the lid continues to close correctly it is important to clear foodĭebris from the surfaces of the feeder each time that you replace the food. Although this may stop the lid from sealing onto the bowl it shouldĬontinue to prevent uncontrolled access to the food in all but the most extremeĬases. This has probably been caused by food debris getting caught under the lid or in the The feeder lid is not closing all the way. Takes the lid to close after the pet has finished eating. If greedy pets are trying to steal food from an open feeder, try reducing the time it If the time delay for the lid to close after your pet has finished eating and stepped back is not right for them, you can increase the time it takes the lid to close.Ĭhange the delay slider to (III).Orientation that the feeder must be placed in, so if you can change it to help your pets feel more comfortable don’t be afraid to move it. Do they always approach their bowl from a set angle? Are they worried about having their back to the door? There is no set Assess your pet’s feeding environment.If your pet is still very cautious of the feeder then try following the steps on page 11 ensuring you don’t try to force your pet to feed at any point.Repeat the training process - see page 9 - allowing more time for your pet to feel comfortable between each step.Attach the collar tag to your pet’s collar and repeat the setup process see pages 8-10. If there is no microchip or it has moved significantly becoming hard to read, the provided SureFlap Collar Tag may be used instead. Please check with your vet to ensure that your pet’s microchip is working and that it is located in the normal place.Then re-learn your pet(s) in to the feeder again. Reset the feeder to factory settings, holding down the Add Pet button for 10 seconds (until the light starts alternating red / green and the lid opens and closes).Re-learn your pet using the Add Pet button.Move the feeder away from any metallic or electrical appliances.Ensure they are all the correct orientation. Fit new, good quality 1.5V alkaline C cell batteries.Ensure the sensors inside the hoop are clean.The feeder is now sealed and in daily use mode. The lid will close fully and the light will no longer flash. ![]()
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